Refund Policy at V Stay

This Refund Policy outlines the terms applicable to cancellations, refunds, and booking changes at V Stay, located at 3rd floor, V-Stay, Industrial Estate Rd, above V2 Retail, Kammapalle, Madanapalle, Andhra Pradesh 517325. Guests booking a hotel stay in Madanapalle agree to the below refund terms while confirming their reservation.

Cancellation and Refund Eligibility

Understanding cancellation timelines is important when booking a hotel in Madanapalle. The refund amount depends on the time of cancellation before check-in.

Full Refund Eligibility

Cancellations made at least 48 hours prior to the scheduled check-in date qualify for a full refund, excluding applicable processing charges.

Conditions for Full Refund

  • Cancellation requested before 48 hours of check-in
  • Applicable transaction or gateway charges may be deducted
  • Valid for standard room bookings only

Partial Refund Policy

Cancellations made between 24 to 48 hours before check-in are subject to a 50% cancellation charge of the total booking amount.

Applicable Charges

  • 50% deduction on booking value
  • Applies within 24–48 hours cancellation window
  • Remaining amount processed as refund

Non-Refundable Booking Conditions

Certain bookings made under specific conditions may not qualify for refunds. Guests choosing a budget hotel booking in Madanapalle should review these terms carefully.

Non-Refundable Bookings

Cancellations made within 24 hours of check-in or no-show cases are non-refundable.

No-Show Policy

  • No refund for missed check-in
  • Applies to last-minute cancellations
  • Full booking amount will be charged

Special Offers and Promotional Rates

Bookings made under discounted or promotional offers are non-refundable unless specified during booking.

Offer-Based Restrictions

  • Discounted bookings are final
  • No cancellation benefits
  • Terms shown at booking apply

Booking Modifications and Stay Changes

Guests planning changes in their stay at V Stay should note that modifications depend on availability and applicable charges.

Reservation Date Modifications

Changes to booking dates are subject to room availability and current pricing.

Modification Terms

  • Subject to room availability
  • Rate difference may apply
  • Advance request recommended

Early Departure Policy

Guests checking out before the confirmed date will not receive refunds for unused nights.

Early Check-Out Rules

  • No refund for unused stay duration
  • Applies after check-in
  • Charges remain as per booking

Special Cases and Refund Processing

Refund handling and exceptional situations are managed carefully to ensure transparency and guest convenience.

Force Majeure Circumstances

In unforeseen situations like natural disasters or restrictions, alternative options may be offered instead of refunds.

Alternative Options

  • Rescheduling of booking dates
  • Credit voucher options
  • Subject to availability and policy

Refund Processing Timeline

Approved refunds are processed within 7 to 10 business days, depending on payment methods and banking timelines.

Processing Details

  • 7–10 working days processing time
  • Bank delays may vary
  • Applies after approval

Contact for Refund Queries

For any questions regarding refunds, cancellations, or booking policies at V Stay, guests can connect with the support team for assistance.

  • Address: 3rd floor, V-Stay, Industrial Estate Rd, above V2 Retail, Kammapalle, Madanapalle, Andhra Pradesh 517325
  • Hotel: V Stay
  • Support: Contact via official website